Rendix Privacy Policy
This Privacy Policy explains how Rendix (“us”, “we”, or “our”) collects, uses, shares, and protects information gathered about users (“you”) of our website, Rendix.co.uk.
Information We Collect
- Personal Identifiers: We may collect name, email address, postal address, phone number, and other information you directly provide through forms or inquiries on our website.
- Usage Data: We may collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Device Information: We may collect details about the device you use to access our website, such as operating system and device type.
- Payment Information: If you make purchases through our website, we will work with third-party payment processors to securely collect your payment information.
How We Use Collected Information
- Website Functionality: To operate and improve our website.
- Communication and Support: To respond to your inquiries, provide project updates, and offer customer support.
- Personalization: To tailor content and offers relevant to your interests
- Analytics: To understand how users interact with our site and make improvements.
- Marketing: To send promotional materials about our services, with your consent.
Information Sharing
We may share your information:
- Service Providers: With reputable companies necessary to provide services, such as website hosting or marketing support.
- Legal Requirements: To comply with laws, legal processes, or valid government requests.
Data Retention
We retain your information for as long as necessary for the purposes outlined in this policy, or as required by law.
Your Rights
You may have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update any incorrect or incomplete personal data.
- Request Deletion: Ask us to erase your personal data in certain circumstances.
- Opt-out of Marketing: Withdraw your consent to receive marketing communications.
Security
We employ reasonable security measures to protect your information, but no system is 100% secure.
Children’s Privacy
Our website is not intended for children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children.
Changes to Our Policy
We may update this policy periodically. The “Effective Date” at the top will indicate the last revision.
Contact Us
If you have questions about this Privacy Policy, please contact us at: info@rendix.co.uk
Effective Date: February 23, 2024